By booking, placing a deposit, making final payment, electronically accepting these Terms and Conditions, checking an online acceptance box, signing a registration form, participating in travel or otherwise participating in any tour or cruise operated by Brian Judd Tours Inc. (“Company”), you acknowledge that you have read, understand and agree to these Terms and Conditions.
These Terms and Conditions are made available on the Company website and upon request by phone or email. Acceptance occurs at multiple stages:
If one person makes a booking on behalf of other travelers, that person represents and warrants that he or she has the authority to accept these Terms and Conditions on behalf of all passengers included in the reservation and agrees to provide a copy of these Terms and Conditions to each traveler in the party. All passengers listed on the reservation shall be bound by these Terms and Conditions regardless of whether each individual separately signs or acknowledges them.
This agreement is binding upon you and your family members, heirs, estate, personal representatives, legal representatives, successors and assigns, to the fullest extent permitted by law.
The Company provides escorted group tours and cruises. Group travel is a shared experience with fixed schedules, shared transportation and pre-arranged activities. Tour managers and guides are responsible for the group as a whole, not individual travelers.
All travelers must follow schedules and instructions.
Late arrivals may miss activities, sightseeing, departures or transportation. No refunds or credits are provided for missed portions of the itinerary.
Group decisions and timing are made to benefit the group overall.
Group travel involves regular physical activity. Conditions, especially internationally, may differ from those in the United States.
Walking, standing, stairs, uneven terrain and extended activity periods may be required.
Sidewalks, streets and venues may be irregular, steep, narrow or not accessible.
Timed entries and pre-paid activities require maintaining a reasonable group pace.
If you are unable to keep pace, you may need to separate from the group and are responsible for arranging and paying for transportation to rejoin the group at your own expense.
Travelers should carefully evaluate their physical ability and may contact our office for detailed activity levels before booking. We encourage travelers to select tours that best match their comfort level and pace.
Seat rotation may be required.
Seats are not permanently assigned.
Front or specific seats cannot be guaranteed or reserved.
Participation in seat rotation ensures fairness for all travelers. Travelers requiring specific seating should consider whether group travel is appropriate.
Motorcoaches used by Brian Judd Tours may not be wheelchair accessible and often require passengers to climb steps in order to board and exit the vehicle.
Brian Judd Tours Inc., its owners, officers, employees, tour directors, guides, representatives, affiliates, successors and assigns (collectively “Brian Judd Tours”) act solely as agents for the passenger in arranging transportation, accommodations, sightseeing, meals, excursions, cruises, rail services, motorcoach services, airline services, hotels, restaurants and all other services provided in connection with the tour. Brian Judd Tours does not own, operate, manage or control the independent suppliers providing such services and, therefore, assumes no responsibility or liability for any personal injury, death, property damage, loss, accident, delay, inconvenience, irregularity or expense arising out of or related to any act, omission or negligence of any airline, motorcoach company, cruise line, railroad, hotel, restaurant, sightseeing operator or any other person or entity rendering services in connection with the tour.
The Company contracts with independent providers including motorcoach companies, cruise lines, airlines, hotels, restaurants and activity operators.
These providers are not owned or controlled by the Company.
The Company is not responsible for acts, errors, omissions or policies of such providers.
All services are subject to the terms and conditions of those providers.
Brian Judd Tours reserves the right to substitute hotels, airlines, cruise lines, vessels, motorcoaches, transportation equipment, routes, tour features, sightseeing venues, restaurants or other services and to alter itineraries, schedules, departure dates, airports, ports, routing, sightseeing, accommodations and transportation arrangements whenever deemed necessary, advisable or appropriate due to weather, road conditions, operational concerns, safety concerns, low participation, supplier changes, force majeure events or any other reason beyond its control. No refund, credit or reimbursement shall be due for such changes, substitutions, delays, missed connections, shortened visits, unused services or changes in itinerary.
The Company will make reasonable, good-faith efforts to accommodate travelers with mobility or accessibility needs in accordance with applicable laws.
Group travel relies on third-party providers with varying capabilities.
Not all vehicles, hotels or venues may be fully accessible.
Accessibility cannot be guaranteed in all circumstances.
Travelers must notify the Company of needs in advance and ensure they can safely participate or travel with a capable companion.
For travel outside the United States, ADA laws do not apply. Infrastructure, safety standards, accessibility, medical facilities and emergency response times may differ significantly from those in the United States.
Passengers may be required to sign additional supplier waivers, cruise contracts, safari waivers, activity releases, medical forms or destination-specific assumption of risk agreements.
Failure or refusal to sign required waivers or documentation may result in denial of participation, cancellation of travel arrangements or removal from the tour without refund.
Passengers traveling with service animals are solely responsible for complying with all laws, documentation requirements, vaccination requirements, import restrictions, quarantine rules, airline rules, cruise line rules and destination requirements.
Brian Judd Tours shall not be responsible for denial of transport, denial of entry, additional fees, quarantine costs, damages or restrictions relating to service animals.
By paying a deposit, making any payment, signing a registration form, electronically accepting these Terms and Conditions, checking an online acceptance box, submitting an online reservation, traveling on a tour or otherwise participating in any Brian Judd Tours Inc. program, the passenger acknowledges that he or she has read, understood and agreed to these Terms and Conditions.
These Terms and Conditions apply to all passengers, tour participants, companions, heirs, successors, assigns and representatives. Passenger acceptance of these Terms and Conditions shall be binding upon the passenger and all members of the passenger’s traveling party.
By paying a deposit, making any payment, signing a registration form, electronically accepting these Terms and Conditions, checking an online acceptance box, submitting an online reservation, traveling on the tour or otherwise participating in any Brian Judd Tours program, the passenger acknowledges that he or she has read, understands and agrees to these Terms and Conditions in their entirety.
If one person makes a booking on behalf of other travelers, that person represents and warrants that he or she has the authority to accept these Terms and Conditions on behalf of all passengers included in the reservation and agrees to provide a copy of these Terms and Conditions to each traveler in the party. All passengers listed on the reservation shall be bound by these Terms and Conditions regardless of whether each individual separately signs or acknowledges them.
Passenger further agrees that these Terms and Conditions shall be binding upon the passenger and the passenger’s heirs, family members, estate, legal representatives, successors and assigns.
Passenger acknowledges that Brian Judd Tours relies upon this acceptance of Terms and Conditions in arranging travel services, securing supplier space, making non-refundable payments and operating the tour.
Deposits are required to secure space on a tour. Many deposits and payments are used immediately to secure non-refundable airline tickets, hotel rooms, cruise cabins, sightseeing admissions, meals, rail tickets, motorcoach space and other services.
Certain services may be non-refundable immediately upon booking. Additional cancellation penalties may apply as departure approaches. Brian Judd Tours reserves the right to impose cancellation penalties consistent with supplier terms and conditions.
Final payment dates shall be established by Brian Judd Tours and communicated to passengers in writing. Failure to make final payment by the due date may result in cancellation of the reservation.
Deposits and final payments must be received by the deadlines established by Brian Judd Tours. Failure to make any required payment by the applicable due date may result in cancellation of the reservation, forfeiture of deposits previously paid, loss of space, loss of airfare, cruise cabins, hotel reservations or other travel arrangements and the imposition of additional supplier penalties. Brian Judd Tours shall have no obligation to reinstate any canceled reservation or honor previously quoted pricing once a booking has been canceled for non-payment or late payment.
Brian Judd Tours reserves the right to charge administrative fees for reservation changes, name corrections, date changes, itinerary revisions, rooming changes, flight changes, cruise changes, transfer changes or other requested modifications after booking.
Such fees are in addition to any airline, cruise line, hotel, rail, sightseeing or supplier penalties.
All cancellations must be made in writing. Cancellation penalties may vary by tour, supplier and departure date. Brian Judd Tours reserves the right to retain all non-refundable amounts paid to airlines, hotels, cruise lines, rail providers, sightseeing operators, motorcoach companies and other suppliers.
Refunds are not guaranteed and shall only be made if and when Brian Judd Tours receives a refund from the applicable supplier. If suppliers impose penalties or do not provide refunds, Brian Judd Tours shall have no obligation to provide reimbursement.
No refund shall be given for unused portions of a tour, voluntary changes, missed meals, missed sightseeing, late arrivals, early departures, failure to travel, denied boarding or inability to participate in any portion of the itinerary.
Passenger acknowledges that Brian Judd Tours uses deposits and payments to immediately secure services from airlines, hotels, cruise lines, motorcoach companies, sightseeing operators, rail providers and other third-party suppliers. Such payments may be non-refundable and non-recoverable immediately upon booking.
In the event of war, terrorism, civil unrest, pandemics, border closures, government restrictions, airline shutdowns, supplier bankruptcy, force majeure events or any other circumstance beyond the control of Brian Judd Tours, passenger understands and agrees that amounts paid to suppliers may be forfeited, retained or otherwise unrecoverable.
Brian Judd Tours shall not be financially responsible for refunding amounts that have been paid to suppliers and are not returned to Brian Judd Tours. Passenger acknowledges that Brian Judd Tours is not acting as an insurer, guarantor, escrow agent or fiduciary of passenger funds and is not responsible for replacing unrecovered supplier payments from Company funds.
Passenger is strongly encouraged to purchase comprehensive travel insurance that includes coverage for cancellation, interruption, force majeure events, supplier default and other travel-related risks.
All cancellations must be made in writing. Cancellation penalties may vary by tour, supplier and departure date. Brian Judd Tours reserves the right to retain all non-refundable amounts paid to airlines, hotels, cruise lines, rail providers, sightseeing operators, motorcoach companies and other suppliers.
Refunds are not guaranteed and shall only be made if and when Brian Judd Tours receives a refund from the applicable supplier. If suppliers impose penalties or do not provide refunds, Brian Judd Tours shall have no obligation to provide reimbursement.
No refund shall be given for unused portions of a tour, voluntary changes, missed meals, missed sightseeing, late arrivals, early departures, failure to travel, denied boarding or inability to participate in any portion of the itinerary.
Brian Judd Tours strongly recommends that all passengers purchase comprehensive travel insurance at the time of deposit. Such insurance should include coverage for trip cancellation, trip interruption, medical expenses, emergency evacuation, baggage loss, baggage delay and other travel-related risks.
Passengers acknowledge that they are solely responsible for understanding the terms, exclusions and coverage limits of any insurance policy purchased.
Brian Judd Tours Inc., its owners, officers, employees, tour directors, guides, representatives, affiliates, successors and assigns (collectively “Brian Judd Tours”) act solely as agents for the passenger in arranging transportation, accommodations, sightseeing, meals, excursions, cruises, rail services, motorcoach services, airline services, hotels, restaurants and all other services provided in connection with the tour. Brian Judd Tours does not own, operate, manage or control the independent suppliers providing such services and, therefore, assumes no responsibility or liability for any personal injury, death, property damage, loss, accident, delay, inconvenience, irregularity or expense arising out of or related to any act, omission or negligence of any airline, motorcoach company, cruise line, railroad, hotel, restaurant, sightseeing operator or any other person or entity rendering services in connection with the tour.
Brian Judd Tours reserves the right to substitute hotels, airlines, cruise lines, vessels, motorcoaches, transportation equipment, routes, tour features, sightseeing venues, restaurants or other services and to alter itineraries, schedules, departure dates, airports, ports, routing, sightseeing, accommodations and transportation arrangements whenever deemed necessary, advisable or appropriate due to weather, road conditions, operational concerns, safety concerns, low participation, supplier changes, force majeure events or any other reason beyond its control. No refund, credit or reimbursement shall be due for such changes, substitutions, delays, missed connections, shortened visits, unused services or changes in itinerary.
To the fullest extent permitted by law, the maximum liability of Brian Judd Tours Inc. arising out of or related to any booking, reservation, tour, cruise or travel service shall not exceed the amount actually paid by the passenger to Brian Judd Tours for the applicable travel arrangements.
Brian Judd Tours shall not be liable for any indirect, incidental, special, consequential or punitive damages, including but not limited to loss of enjoyment, emotional distress, lost business opportunities, lost wages, missed events, missed family occasions, missed work, reputational harm or other non-economic damages, even if advised of the possibility of such damages.
To the fullest extent permitted by law, passenger releases, waives and discharges Brian Judd Tours Inc., its owners, officers, employees, agents, tour directors, guides, representatives, affiliates, successors, assigns, heirs, estates and related parties from any and all claims, demands, actions, causes of action, damages, liabilities, losses, costs and expenses of any kind, whether known or unknown, arising out of or related to participation in the tour, the acts or omissions of third-party suppliers, travel delays, itinerary changes, force majeure events, personal injury, illness, property damage, death or any other occurrence related to the tour.
Brian Judd Tours shall not be liable for missed flights, missed cruise embarkation, denied boarding, passport or visa issues, customs delays, airline schedule changes, supplier overbookings, lost or delayed baggage, medical emergencies, road conditions, traffic delays, transportation breakdowns, weather delays, missed connections, failure to obtain travel documents, failure to comply with vaccination or entry requirements, theft, criminal activity, supplier bankruptcy, insolvency or any act or omission of any third-party supplier.
This release and waiver shall be binding upon the passenger and the passenger’s family members, heirs, estate, legal representatives, successors and assigns.
Brian Judd Tours shall not be liable for any injury, loss, damage, delay, inconvenience, expense or claim arising from acts of God, weather, storms, floods, earthquakes, fire, natural disasters, volcanic activity, smoke, pandemics, epidemics, quarantines, illness, disease outbreaks, war, acts of war, terrorism, threatened terrorism, civil unrest, riots, strikes, labor disputes, government shutdowns, border closures, travel advisories, mechanical failures, airline cancellations, schedule changes, fuel shortages, transportation delays, theft, criminal activity, supplier insolvency, bankruptcy, default by any supplier, acts or omissions of third parties or any other event beyond the reasonable control of Brian Judd Tours.
In the event that a tour is canceled, interrupted, delayed, modified or otherwise affected due to any force majeure event, refunds shall not be automatic or guaranteed. Brian Judd Tours shall only be obligated to provide refunds, credits or reimbursements to the extent that Brian Judd Tours actually receives such refunds, credits or reimbursements from the applicable suppliers.
Passengers acknowledge that travel, particularly international travel, may involve risks and hazards including but not limited to illness, disease, foodborne illness, altitude sickness, falls, uneven surfaces, steep terrain, slippery walkways, wildlife encounters, animal bites, insect bites, water hazards, transportation accidents, crime, political instability, civil unrest, terrorism, weather events, poor road conditions, remote locations, lack of immediate medical care, sanitation differences and differing safety standards.
Passengers voluntarily assume all such risks, whether known or unknown, inherent or otherwise.
Passengers are responsible for determining whether they are physically, emotionally and medically fit to travel. Passengers with medical conditions, limited mobility, oxygen use, CPAP machines, dialysis requirements, recent surgeries, pregnancy, severe allergies, use of medical devices, need for refrigeration of medications or other health-related concerns are strongly encouraged to consult with their physician prior to travel and to notify Brian Judd Tours in writing at the time of booking.
Passengers acknowledge that certain tours may involve extensive walking, uneven terrain, high altitudes, stairs, long travel days, limited medical facilities, remote areas and varying climates. Brian Judd Tours does not employ medical personnel and cannot guarantee access to medical facilities, oxygen, refrigeration, electrical outlets, distilled water for CPAP machines, wheelchair-accessible vehicles, accessible hotel rooms or other accommodations needed for a passenger’s personal medical condition.
Passengers who require assistance with walking, personal care, medications, oxygen, mobility devices or other medical needs must travel with a capable companion at their own expense.
Brian Judd Tours reserves the right to refuse participation or remove a passenger from a tour if the passenger’s physical condition, mental condition, medical needs or behavior could create a risk to the passenger, other passengers or the successful operation of the tour. In such cases, no refund, credit or reimbursement shall be due.
Brian Judd Tours will make reasonable efforts to communicate accessibility requests to suppliers but cannot guarantee that all requests or needs can be accommodated.
Passengers acknowledge that group tours move at a set pace and may involve extended walking, standing, stairs, uneven surfaces, luggage handling and varying weather conditions. Certain activities, venues and accommodations may not be fully accessible to passengers with mobility limitations, wheelchairs, scooters or walkers, particularly outside of the United States where accessibility standards may differ significantly from those required under the Americans with Disabilities Act.
Motorcoaches used by Brian Judd Tours may not be wheelchair accessible and often require passengers to climb steps in order to board and exit the vehicle.
Passengers bringing scooters or mobility devices are solely responsible for ensuring that such devices meet tour requirements. Scooters weighing more than 50 pounds may not be accepted. Brian Judd Tours, drivers and tour staff are not responsible for lifting, loading, unloading or transporting mobility devices.
Scooters, wheelchairs, walkers and other mobility devices stored in luggage bays may shift during travel due to road conditions, turns, sudden stops or uneven terrain. Brian Judd Tours shall not be liable for any damage to such items.
Passengers are solely responsible for all luggage, personal belongings, valuables, medications, mobility devices, passports, travel documents and other personal property brought on the tour. Brian Judd Tours shall not be responsible or liable for lost, stolen, delayed, damaged or misplaced luggage or personal belongings, whether occurring during air travel, motorcoach travel, cruise travel, hotel stays, sightseeing, baggage handling or any other portion of the tour.
Passengers are encouraged not to pack valuables, irreplaceable items, jewelry, electronics, cash, passports, medications or important documents in checked luggage.
Passengers are solely responsible for obtaining and carrying a valid passport, visas, vaccinations, medical documentation, proof of citizenship, Real ID compliance, TSA-compliant identification and any other documents required for travel.
No refunds shall be given for missed departures, denied boarding, inability to travel, late arrivals, improper documentation or failure to comply with applicable travel requirements.
Passengers are expected to conduct themselves in a courteous, respectful and safe manner at all times during the tour. Disruptive behavior, intoxication, illegal drug use, harassment, threats, verbal abuse, physical violence, refusal to follow instructions, repeated lateness, smoking in prohibited areas, possession of illegal substances, interference with the enjoyment or safety of other passengers or any other behavior deemed inappropriate by Brian Judd Tours may result in removal from part or all of the tour.
Any passenger removed from the tour for behavioral reasons shall be responsible for all resulting expenses and shall not be entitled to any refund, credit or reimbursement.
Information contained in brochures, flyers, advertisements, social media posts, websites, emails, itineraries and other marketing materials is intended for general informational purposes only and is subject to change at any time without notice.
Photographs, descriptions, maps, hotel images, cabin images, sightseeing depictions, transportation images and other promotional materials are representative only and may not reflect the exact accommodations, equipment, destinations, attractions or services ultimately provided.
Brochures, websites, advertisements and marketing materials do not constitute a binding contract or guarantee of specific services, accommodations or features.
Electronic signatures, online acknowledgments and electronic payments shall have the same force and legal effect as an original handwritten signature.
Brian Judd Tours intends to comply with all applicable seller of travel, consumer protection and travel industry laws to the extent required by law.
If any state law, registration requirement, disclosure requirement or consumer protection rule applies to a specific traveler or booking, Brian Judd Tours reserves the right to provide any additional notices, disclosures or contractual provisions required by such law.
Brian Judd Tours is not a participant in the California Travel Consumer Restitution Fund. California law requires certain sellers of travel doing business with California residents to make specific disclosures regarding registration and consumer protections.
These Terms and Conditions constitute the entire agreement between the passenger and Brian Judd Tours and supersede all prior communications, representations, marketing materials, website content, social media posts, verbal statements, emails and prior understandings.
Passenger acknowledges that he or she has not relied upon any statement, promise, representation or warranty not specifically contained in these Terms and Conditions.
The provisions relating to liability waivers, indemnification, arbitration, attorney fees, class action waiver, payment obligations, chargebacks, releases of claims, governing law and all other provisions which by their nature are intended to survive shall remain in full force and effect following cancellation, completion of travel, termination of the agreement or any dispute between the parties.
If any provision, sentence, paragraph, clause or portion of these Terms and Conditions is determined to be invalid, illegal or unenforceable by a court or arbitrator of competent jurisdiction, such provision shall be enforced to the maximum extent permitted by law and the remaining provisions shall remain in full force and effect.
These Terms and Conditions, together with the tour itinerary, invoice, confirmation and any written documents specifically incorporated herein, constitute the entire agreement between the passenger and Brian Judd Tours.
Passenger acknowledges that no verbal representations, oral statements, prior correspondence, advertisements, website content, marketing materials or prior dealings shall modify, supplement or override these Terms and Conditions unless expressly agreed to in writing by an authorized representative of Brian Judd Tours.
Passenger agrees to indemnify, defend and hold harmless Brian Judd Tours Inc., its owners, officers, employees, agents, tour directors, guides, representatives, affiliates, successors, assigns, heirs, family members and related parties from and against any and all claims, demands, actions, liabilities, damages, losses, fines, penalties, judgments, settlements, costs and expenses, including attorney fees, arising out of or related to the passenger’s acts, omissions, negligence, misconduct, violation of these Terms and Conditions, failure to follow instructions, medical condition, failure to obtain required travel documentation, damage to property, injury to others or any claim brought by the passenger or by third parties on the passenger’s behalf.
Airlines, cruise lines, hotels, motorcoach companies, sightseeing operators, local guides, drivers, cruise staff, rail providers, restaurants and other suppliers are independent contractors and are not employees, agents, partners or joint venturers of Brian Judd Tours.
Brian Judd Tours shall not be responsible for the acts, omissions, negligence or conduct of any independent contractor or third-party supplier.
Passenger acknowledges and agrees that no owner, officer, employee, tour director, guide, representative, family member, spouse, child, heir, estate representative, successor, assign or independent contractor of Brian Judd Tours shall have any personal liability for claims arising out of or related to any tour, cruise, booking, reservation, transportation, accommodation, activity or other service provided in connection with travel. Any claim shall be brought solely against Brian Judd Tours Inc. and not against any individual person associated with the Company.
Failure by Brian Judd Tours to enforce any provision of these Terms and Conditions at any time shall not be deemed a waiver of the right to enforce that provision or any other provision in the future.
No waiver shall be effective unless in writing and signed by an authorized representative of Brian Judd Tours.
Brian Judd Tours reserves the right to correct typographical errors, pricing errors, clerical errors, incorrect dates, incorrect inclusions, website errors, brochure errors or other mistakes at any time.
If a correction materially affects a booking, Brian Judd Tours may offer the passenger the option to accept the correction or cancel the booking, subject to any unrecoverable supplier costs.
In the event of cancellations, delays, route changes, supplier failures, weather events, war, civil unrest, strikes, pandemics, border closures or other force majeure situations, Brian Judd Tours reserves the right to substitute services, accommodations, transportation, ports, airports, routes, hotels, cruise vessels, sightseeing venues or other arrangements with comparable alternatives when reasonably available.
Any additional costs associated with substitute arrangements shall be the responsibility of the passenger unless otherwise agreed by Brian Judd Tours.
If a supplier issues a future travel credit, voucher, refund or compensation, passengers are responsible for using such credit before expiration.
Brian Judd Tours shall not be responsible for expired vouchers, unused credits, unused airline tickets, unused cruise credits or other unused supplier compensation.
Brian Judd Tours may take photographs or videos during tours, cruises and activities for promotional, marketing, website, social media or advertising purposes.
By participating in the tour, passenger grants Brian Judd Tours permission to use such photographs, video or likeness without compensation unless passenger provides written notice to Brian Judd Tours before departure requesting not to be photographed or included.
During force majeure events, war, weather emergencies, airline disruptions, civil unrest, supplier shutdowns or other major travel disruptions, Brian Judd Tours may rely upon information provided by suppliers and governmental agencies.
Brian Judd Tours may not have immediate answers regarding schedules, refunds, cancellations, route changes or substitute arrangements.
Brian Judd Tours reserves the right to require additional waivers, releases or assumption of risk agreements for safaris, Amazon travel, high-altitude destinations, rafting, helicopter flights, ballooning, snow travel, adventure travel, wildlife activities or other specialty activities.
Passengers are responsible for wearing seatbelts when available and complying with all transportation safety instructions.
Passengers are responsible for minibar charges, room service, internet charges, spa charges, laundry, phone calls, pay-per-view, gratuities, damages, incidental charges and other personal expenses.
Refunds, supplier credits, vouchers and reimbursements may take weeks or months to process depending on supplier timelines.
Brian Judd Tours shall not be responsible for delays in refund processing.
Brian Judd Tours is not responsible for items left behind in hotels, cruise cabins, motorcoaches, restaurants, airports, sightseeing venues or other locations.
Passengers are responsible for any shipping charges, recovery fees or costs associated with retrieving lost property.
Brian Judd Tours reserves the right to cancel any booking, withhold documents, refuse participation or require additional verification if a payment appears fraudulent, unauthorized, disputed, suspicious or likely to result in a chargeback.
Brian Judd Tours will make reasonable efforts to safeguard passenger information; however, Brian Judd Tours shall not be liable for cyberattacks, hacked accounts, identity theft, data breaches, unauthorized access, payment processor failures or security incidents involving third-party vendors, payment processors, airlines, cruise lines, hotels or other suppliers.
Passengers acknowledge that airlines, cruise lines, hotels, rail providers, sightseeing operators, motorcoach companies and other suppliers may impose their own separate terms, conditions, rules and restrictions.
By booking travel, passengers agree to be bound by the applicable terms and conditions of all suppliers involved in the itinerary.
Passengers should not travel if they are ill with a contagious disease or condition that could pose a health risk to others.
Brian Judd Tours reserves the right to deny participation, remove a traveler from the tour or require medical clearance if a traveler appears ill, contagious or unable to safely participate.
Passengers acknowledge that airlines, cruise lines, customs officials, border agents, TSA, immigration authorities and other governmental agencies may inspect luggage, personal belongings, medications, electronic devices and other items.
Brian Judd Tours shall not be responsible for delays, confiscations, denied entry, denied boarding, fines or other consequences resulting from such inspections.
Passengers are financially responsible for any damage they cause to hotel rooms, cruise cabins, motorcoaches, rental equipment, venues, attractions, transportation equipment or other supplier property.
Brian Judd Tours reserves the right to recover such costs from the passenger.
Porterage, baggage handling and luggage assistance may not be available at all airports, hotels, rail stations, cruise terminals or destinations.
Passengers are responsible for handling their own luggage whenever such services are unavailable.
Payment to an outside travel agent, group leader or third party shall not be considered payment to Brian Judd Tours until Brian Judd Tours actually receives the funds.
Passengers remain responsible for all amounts due even if a third party fails to remit payment.
Brian Judd Tours shall not be responsible for delays, substitutions, cancellations, missed connections or other losses resulting from mechanical failures, equipment breakdowns or operational issues involving aircraft, cruise ships, trains, buses, motorcoaches or other supplier equipment.
Passengers are responsible for complying with all local laws, customs, dress codes, supplier rules, cruise line rules, airline rules and destination-specific regulations.
Passengers may not bring illegal drugs, prohibited weapons, fireworks, hazardous materials or other unlawful or dangerous items on tours, cruises, motorcoaches or other transportation.
Violation of local laws or possession of prohibited items may result in removal from the tour without refund.
If Brian Judd Tours prevails in any claim, dispute, arbitration, lawsuit, collection action or proceeding arising out of or related to these Terms and Conditions, the passenger agrees to reimburse Brian Judd Tours for all attorney fees, arbitration fees, expert witness fees, court costs, collection expenses and other related costs.
Passenger agrees not to initiate a credit card chargeback, payment dispute or reversal without first contacting Brian Judd Tours to attempt resolution. If a passenger initiates a chargeback or payment dispute and Brian Judd Tours prevails, the passenger shall be responsible for all unrecovered supplier costs, attorney fees, bank fees, collection costs and other expenses incurred by Brian Judd Tours.
Passengers are solely responsible for arriving on time for all flights, cruise embarkations, motorcoach departures, rail departures, sightseeing activities, transfers and scheduled meeting times.
Passengers who miss any departure, transfer, embarkation, activity or group meeting time for any reason, including traffic, oversleeping, personal delays, airline delays, weather, customs, security screening or other circumstances, are solely responsible for rejoining the group at their own expense.
Brian Judd Tours shall not be responsible for any costs incurred by a passenger to rejoin the group, including airfare, hotels, meals, transportation or missed portions of the itinerary.
Passengers are solely responsible for ensuring that their passport is valid for the required period beyond the completion of travel. Many countries require that passports remain valid for at least six (6) months beyond the return date.
Passengers are solely responsible for ensuring that all names provided to Brian Judd Tours exactly match the names shown on passports, government-issued identification and other travel documents.
Brian Judd Tours shall not be responsible for penalties, denied boarding, ticket reissue fees, supplier fees, delays or other costs resulting from inaccurate names, insufficient passport validity, missing documentation or failure to comply with travel document requirements.
Brian Judd Tours shall not be liable for the financial default, bankruptcy, insolvency, cessation of operations or failure of any airline, cruise line, hotel, motorcoach company, sightseeing operator, tour operator or other supplier.
If any supplier ceases operations, becomes insolvent or is unable to provide services, Brian Judd Tours shall not be responsible for any resulting losses, delays, substitutions, additional costs or refunds beyond amounts actually recovered from the supplier.
Room size, room location, cabin location, bedding configuration, adjoining rooms, connecting rooms, smoking preferences, quiet rooms, accessible rooms, views, deck location and other accommodation requests are not guaranteed.
All such requests are subject to supplier availability and operational considerations.
Airlines may change flight schedules, routings, airports, equipment, seat assignments, departure times, arrival times and other details at any time.
Passengers are solely responsible for monitoring their flights and confirming schedules directly with the airline prior to departure.
Brian Judd Tours shall not be responsible for airline schedule changes, missed connections, equipment substitutions, seat assignment changes, airport changes or other airline-related issues.
Brian Judd Tours reserves the right to combine departures, merge groups, split groups, add additional motorcoaches, change tour directors or alter group size when necessary for operational reasons.
Brian Judd Tours reserves the right to cancel any tour, cruise or departure due to low participation, safety concerns, operational concerns, supplier issues, force majeure events or any other reason deemed necessary by Brian Judd Tours.
In the event of cancellation by Brian Judd Tours, the Company’s sole obligation shall be limited to a refund of monies actually received by Brian Judd Tours for land arrangements, less any non-refundable supplier charges, airline tickets, cruise deposits or other unrecoverable costs.
Brian Judd Tours shall not be responsible for airfare, hotels, visas, vaccinations, insurance premiums, missed work, connecting travel or other incidental expenses.
Brian Judd Tours reserves the right to refuse future bookings or participation by any traveler who has previously violated Company policies, disrupted a tour, harassed staff or other passengers, initiated improper chargebacks, failed to make payments, made threats, engaged in abusive behavior or otherwise created operational or safety concerns.
Passengers are responsible for reading all invoices, itineraries, pre-departure letters, payment reminders, travel documents, supplier notices and other materials provided by Brian Judd Tours.
Passengers are responsible for verifying passport validity, visa requirements, vaccination requirements, travel restrictions, flight schedules, airline check-in times, cruise embarkation times and all other travel requirements.
Passengers are responsible for arriving at airports, hotels, meeting locations and departure points on time and prepared for travel.
Failure to review provided materials, follow instructions or comply with deadlines shall not relieve the passenger of responsibility or create liability for Brian Judd Tours.
No refunds, credits or reimbursements shall be provided for any unused services, accommodations, meals, sightseeing, activities, excursions, transportation, cruise segments, hotel nights or other portions of the itinerary that are missed, declined or voluntarily not used by the passenger.
Passenger agrees that Brian Judd Tours shall not be liable for any claim for emotional distress, mental anguish, disappointment, inconvenience, loss of enjoyment, loss of vacation time or other non-economic damages arising out of or related to the tour, travel delays, itinerary changes, supplier substitutions, weather, illness, missed activities or any other travel-related event.
Brian Judd Tours does not guarantee the availability of any specific tour director, guide, driver, cruise escort or staff member.
Personnel assignments may change at any time due to illness, scheduling, operational needs or other circumstances.
Brian Judd Tours shall not be responsible for disputes, disagreements, altercations, incompatibility or other issues between spouses, family members, roommates, friends, travel companions or other passengers.
Passengers are solely responsible for obtaining visas, electronic travel authorizations, ESTA approvals, ETA approvals and other required entry documents.
If a passenger is denied a visa, ESTA, ETA or other travel authorization, standard cancellation penalties shall apply.
Passengers traveling with scooters, wheelchairs, CPAP machines, oxygen concentrators or other medical devices are responsible for ensuring that batteries, charging devices and equipment comply with airline, cruise line, hotel and supplier requirements.
Passengers are responsible for complying with all local laws and supplier rules relating to drones, photography equipment, satellite devices, radios and other restricted equipment.
Brian Judd Tours shall not be responsible for confiscation, fines, denied boarding or other consequences relating to restricted items.
Specific dining times, dining tables, dining companions, table locations and restaurant seating arrangements cannot be guaranteed.
Passengers are responsible for complying with all airline, cruise line, rail and motorcoach baggage restrictions.
Brian Judd Tours reserves the right to limit luggage size, weight or quantity if necessary for operational reasons.
If Brian Judd Tours assists with matching single travelers as roommates, roommate compatibility is not guaranteed.
If a roommate cancels, changes rooms, departs early, requests a private room or otherwise becomes unavailable, the remaining traveler shall be responsible for any additional single supplement or private room charges.
Brian Judd Tours shall not be responsible for disputes, incompatibility, personality conflicts, sleep habits, cleanliness issues, smoking preferences or any other issues arising between roommates.
Passengers are solely responsible for complying with all pregnancy, infant and child age restrictions imposed by cruise lines, airlines, hotels, tour operators and other suppliers.
Certain cruise lines may deny boarding to passengers who are pregnant beyond a specified point in pregnancy or who fail to provide required medical documentation.
Certain cruise lines, tour operators and suppliers may impose minimum age requirements for infants and children.
Brian Judd Tours shall not be responsible for denial of boarding, refusal of service or any resulting costs, losses or penalties arising from failure to comply with supplier pregnancy, infant or age-related policies.
Passengers are solely responsible for complying with all supplier requirements relating to documentation, health, conduct, age restrictions, pregnancy restrictions, sobriety, security procedures, check-in deadlines and other conditions of transportation or service.
Cruise lines, airlines, hotels, rail providers, motorcoach companies and other suppliers reserve the right to deny boarding, refuse transportation, deny accommodations or remove a passenger from services for any lawful reason.
If a passenger is denied boarding, refused transportation, denied accommodations or removed from any service for any reason, including late arrival, lack of required documentation, intoxication, disruptive behavior, medical condition, pregnancy, failure to meet supplier requirements or violation of supplier rules, Brian Judd Tours shall have no liability or responsibility for any resulting losses, airfare, hotel costs, transportation expenses, missed portions of the itinerary, rebooking costs or other expenses.
Brian Judd Tours does not guarantee weather conditions, wildlife sightings, scenic conditions, fall colors, snow levels, road conditions, water levels, geyser activity, balloon launches, northern lights, volcanic activity, train operations, safari sightings, national park access or other natural events or conditions.
National parks, museums, attractions, cruise ports, scenic roads, rail routes, safari areas, balloon launches, wildlife viewing areas and other sightseeing venues may close, change schedules, limit access or become unavailable without notice.
No refund, credit or reimbursement shall be due for missed wildlife sightings, weather conditions, attraction closures, park closures, reduced access, route changes or other circumstances beyond the control of Brian Judd Tours.
Cruise itineraries, sailing schedules, ports of call, port times, shore excursions, onboard activities, entertainment, dining venues, cabin assignments and shipboard services are subject to change without notice due to weather, operational concerns, port restrictions, mechanical issues, governmental requirements, safety concerns or decisions made by the cruise line.
Brian Judd Tours shall not be responsible for any changes to cruise itineraries, missed ports, shortened port calls, canceled excursions, substituted vessels, altered schedules or reduced onboard services.
No refund, credit or reimbursement shall be due for any such changes unless specifically provided by the cruise line.
Passengers are solely responsible for obtaining, carrying and providing any medical documentation required by cruise lines, airlines, hotels, tour operators or other suppliers.
Such documentation may include physician letters, oxygen approvals, mobility device information, pregnancy documentation, CPAP documentation, medication documentation, vaccination records or other health-related forms.
Failure to provide required medical documentation may result in denial of boarding, refusal of transportation or inability to participate in all or part of the tour. Brian Judd Tours shall not be responsible for any resulting losses, expenses or missed portions of the itinerary.
Brian Judd Tours may communicate dietary requests, food allergies, special meals or other personal preferences to airlines, cruise lines, hotels, restaurants and other suppliers; however, Brian Judd Tours cannot guarantee that such requests will be honored.
Passengers with severe food allergies, dietary restrictions or medical food requirements are solely responsible for determining whether available food and beverage options are safe and appropriate.
Brian Judd Tours shall not be responsible for allergic reactions, food contamination, undisclosed ingredients, cross-contamination, supplier errors, lack of special meals or any injury, illness or inconvenience arising from dietary restrictions or food allergies.
Tour prices are based upon rates, taxes, fees, fuel costs, exchange rates, tariffs, supplier pricing and other costs in effect at the time of publication or quotation.
Brian Judd Tours reserves the right to increase tour prices at any time prior to final payment or departure due to increases in fuel costs, airline-imposed surcharges, government taxes, port fees, airport fees, currency fluctuations, hotel increases, motorcoach increases, cruise line increases, supplier surcharges, tariffs, transportation costs or other unforeseen increases beyond the control of Brian Judd Tours.
Passengers agree to pay any such increases as a condition of continued participation in the tour. If a passenger declines to pay an increase, Brian Judd Tours reserves the right to cancel the booking and apply any applicable cancellation penalties.
The person making the reservation represents and warrants that he or she is at least eighteen (18) years of age and has the legal authority to make the reservation and accept these Terms and Conditions on behalf of all travelers included in the booking.
Any dispute, claim or controversy arising out of or relating to any tour, booking, reservation, agreement, brochure, website, marketing material or travel service provided by Brian Judd Tours shall be governed by the laws of the State of Utah.
Passenger agrees that all disputes shall be resolved exclusively in Salt Lake County, Utah. Passenger further agrees that any claim shall be resolved exclusively through binding arbitration conducted in Salt Lake County, Utah, and passenger expressly waives any right to a jury trial, participation in a class action lawsuit, class arbitration or representative proceeding of any kind.